Turn every finished job into a 5-star Google review.
Reviews are the single biggest driver of map-pack ranking, and the map pack is where local homeowners click to call. This sequence asks for one on every job — automatically, at the moment they're happiest.
Trigger — You move them to Closed Won
Exactly what happens
- Instantly
Thank-you SMS + email
A warm thank-you goes out the moment the deal is marked won, while you're still fresh in their mind and the work still looks new.
- Right after
Google review request
A direct link to your Google Business Profile, sent by text where it actually gets tapped — one thumb press and they're on the review screen.
- If they don't respond
One polite reminder
A single follow-up a few days later. Most people mean to leave the review and simply forget — this is the nudge that converts them.
- Ongoing
Every review in one place
New reviews land in your dashboard so you can respond in a tap. Responding is itself a ranking signal, and it shows future customers you're paying attention.
What it means for your business
No vanity metrics — just the outcomes that put more money in the business.
- Climb into Google's local 3-pack
- More reviews without ever asking in person
- Lower cost per lead as organic calls grow
- Look like the obvious choice against competitors
It knows when to stop
Every sequence shuts off the moment it no longer applies. Nobody who already booked, bought, or said no keeps getting messages.
Moved to Contacted
Stops the new-lead nurture. Once you've made contact, the automated 'haven't heard from you' messages shut off.
Moved to Date Set
Stops the new-lead nurture and hands off to the appointment confirmation and reminder sequence.
Moved to Closed Won
Stops all sales nurture and starts the thank-you, review request, and referral sequence instead.
Moved to Closed Lost
Stops all sales nurture immediately. No follow-up goes out to someone who already said no.
Moved to No Response
Stops nurture and parks the contact, so your pipeline stays clean and your numbers stay honest.
Reviews — FAQ
Does this ask every customer, or can I choose?
By default it fires on every Closed Won, because consistency is what builds a review profile. If you'd rather approve each one, we can gate it behind a quick yes/no text to you.
What about unhappy customers?
We never fabricate or filter reviews — that violates Google's policies and gets profiles suspended. What we do is get the ask in front of every happy customer consistently, which is where the volume comes from.
How many reviews should I expect?
It depends on your job volume, but businesses that ask every single time typically see review counts climb several times faster than ones relying on memory.
The rest of the system
Each automation is strong on its own. Together they cover a lead from the first click to the referral that follows it.
Want reviews running on autopilot?
Book a free strategy call or reach out now — call or text and we'll map out exactly where your next jobs will come from.